Angie Nisbet - Managing Director
Angie is a clinician turned organisational development specialist skilled in developing NHS leaders to enable them to lead successful change and service redesign. Angie is passionate about helping teams, organisations and health and social care communities understand the patient journey and experience and supporting them to make dramatic service improvements quickly and efficiently. PRINCE2 qualified and skilled in applying service improvement and transformation techniques including LEAN methodology, Angie uses her coaching skills and Action Learning approach to enable others to do the same.
Angie is particularly skilled in engaging with key stakeholders; the latter skill saw Angie employed by the Department of Health in 2005 engaging senior clinicians and professional bodies in the NHS System Reform agenda. Angie has recently co-ordinated an innovative strategy for community nursing in Leicester which engaged all 730 nurses in the process.
Angie is an Accredited Neurolinguistic Programming (NLP) Practitioner; an advocate and supporter of Nancy Kline’s ‘Thinking Environment‘; an Action and Life Long Learner in organisational systems and leadership development.
Recent projects
- Project 1. Alzheimer’s Society Commissioned to deliver a 2 day ‘caring for people with dementia in acute hospital settings’ programme for healthcare professionals. Also to create a 1 day programme for Health Care Assistants and to create and gain accreditation through Surrey University for a course for healthcare professionals in caring for people with dementia at end of life.
- Project 2. NHS Institute Associate Consultant to Deliver the Productive Community Services Programme training and health community support.
- Project 3. Change Champions Sydney Australia Delivered a workshop 24th May 2010 in on ‘The key principles of leading and managing aged and community care services for the 21st century’. Also presented at the ‘Future Proofing Aged and Community Care Services’ conference May 25th 2010 on ‘Designing for Safe Care’.
- Project 4. British Association of Medical Managers (BAMM) Delivered a Service Improvement workshop for Clinical Directors at the Queen Elizabeth Hospital Kings Lynn (25th February 2010); delivered 2 day workshops at the ‘Learn to Lead’ skills factory for junior Doctors (20th/21st April 2010). Workshop on ‘Understanding Leadership in Context’ for Consultants at Mid Cheshire Hospitals Foundation Trust. (10th June 2010)
- Project 5. Worthing Hospital Supported a consultant physician in producing ‘Bookmarks for Better Care’ to improve the quality and safety of care on wards and improve the experience and involvement of patients in their care.
- Project 6. Birmingham East and North Developing a pathway for End of Life Care and Supply Chain management process (tender to be completed summer 2010).