Statement of Values and Diversity

Everything we do is aimed at improving services for the people who use and work in them. Our work is driven by our clients’ needs and supports and enables delivery of their goals and objectives. Co-operation, teamwork and mutual respect are essential to our success. We encourage a learning approach as ‘everyone has something to share, and everyone has something to learn’. We aim to make the world simpler and easier for those we are trying to help, not more complicated. We aim to be the change we want to see in public sector.

We have five simple rules:

  1. See things through service users eyes
  2. Find a better way of doing things
  3. Look at the whole picture
  4. Give front line staff the capability to tackle the problems
  5. Respect and value everybody, building positive working relationships