Every System Delivers Exactly the Results it is Designed to Give

Who is this for?

A One Day Workshop for Clinical Directors; Senior and Middle Managers; Front Line Clinicians; Commissioners and improvement Consultants Facilitators to support delivery of world class NHS services enabled by world class commissioning.

Outline Programme

9.30 am Arrival – Tea/Coffee

9.45 Welcome and Introductions

10 am Understanding and Managing Systems

11 am The Role of People

11.45 am Break

12 Midday The Role of People Cont’d

1.00 pm Lunch and Networking

1.45 pm Understanding Variation and its Impact on Service Delivery

2.45pm The Need to Learn

3.15 pm Break

3.30pm Creating the Environment for Transformation

4.00pm Action Planning and Next Steps for Me, My Team, My Organisation

4.30pm Close

Places: Limited to 12 participants

Date: Tuesday March 23rd 2010

Time: 9am – 4.30pm

Venue: Waltons Hotel, 2 North Road, The Park, Nottingham, NG7 1AG (map)

To Book: Email registration form to: events@carebydesign.org

Cost: Special Price of £50 plus VAT and 5 places booked for price of 4; places limited to 12.