Clients

Care by Design clients include:

NHS IMAS/ Luton Health and Social Care Community

Angie Nisbet is working 3 days a week for 6 months as Integrated Operations Manager – Leading redesign of complex discharge pathways and development of cross boundary service relationships to reduce delayed transfers of care and enhance patient/ family experience of discharge and staff working experience through working smarter not harder.

DH East Midlands (hosted by Leicester County Council)

Designing a Guidance Pack on how to conduct an effective and timely Serious Case Review for suspected Adult abuse for Organisations across the East Midlands.

NHS Institute -- Solutions London

A team of 8 Care by Design Associates led a diagnostic of the implementation status of Productive Ward; Productive Mental Health Ward; Productive Theatres and Productive Community Services across the NHS in London. Some sites received an intensive programme refresh to further their implementation and roll out plans with coaching of programme leads in creating buy in on the clinical floor.

Tailored Support Programme – Royal National Orthopaedic Hospital

April — July 2011. Working with Mr Ian Bayley, Consultant Surgeon in undertaking a diagnostic of the current productivity position in theatres at the Stanmore hospital identifying the areas for action required to transform theatre provision and processes to maximise throughput, reduce waste and capitalise on income in preparation for the proposed new hospital build.

Mid Staffordshire NHS Foundation Trust November 2010

Delivered a two day programme for the newly formed service improvement champions on how to look at services from the patients view point – what adds value to their care and what does not; helping to remove barriers to excellent patient care

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