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Angie delivered a workshop for Change Champions on Monday May 24th
Key Principles for Leading and Managing Aged and Community Care Services for the 21st Century
What 3 Things will you take away and share in your organisation?
- Design processes with safety in mind
- Iceberg of ignorance
- Everyone has the same issues
- Value of utilising a variety of approaches and tools working with groups/teams
- Streamlining processes but remaining clear (un encumbered with the unnecessary stuff)
- I will use cafe style approach to review how we use care plans
- Understanding difference between ‘control’ and ‘controlling’
- Visioning
- Innovation
- Curious mind organisation
- Another group planning day
- Think further about measurement of change and feeding back to team
- Progressing the vision
- Staff engagement at all levels
- Leadership, mentoring and challenging current process
- Culture of consistent improvement
- Planning
- Feedback- gaining understanding
- Involvement of peers
- Eliminating non value adding activities
- Consulting widely for greater buy in
What 3 things will you do differently in the work place?
- Influence process design
- Productivity/ efficiency gains
- Communication insights
- Work even more closely with teams at the coal face
- Explore even more about safe systems and how to get staff involved in implementing ideas/ designs
- More communication with hands on carers rather than filtered through chain of command
- more consultation
- process mapping
- re energise!!!!
- Delegate based on vision
- Communicate strategic goals more effectively
- Consistently apply reputable management thinking
- Broader consultation re strategic planning
- Look for ways to identify non value adding activities
What did you like?
- Cafe idea/tablecloth
- Seeing practical ideas
- Saw energising other ideas +++
- Your idea of how to embrace people taking on new models of care
- Currently we teach TAFE PCC but in workplace resistance to this due to 50+ old mums holding on to models of care in the 70’s – this has given me the energy and continue to push for PCC
- All the reading resource and esp. workbook
- Great day – thanks!
Negotiated Relationships at Work
