Understanding Systems

The first element is to understand the system as a whole and how all the parts inter relate. The health and social care system is complex. Professionals and others delivering services and who are in the middle of this system can find it hard to step back and see what is happening. It is the role of leaders and managers to take an overview, to ensure the right questions are asked, that service user’s and carer’s needs are paramount and individuals, teams, organisations work together. To be successful, all the components of the system must work together towards achievement of a common shared aim.